Are you currently working (or previously worked) for a hospitality tech company and looking for a change? Maybe to a company with:

• An industry-leading product you can proudly represent (and won’t crash in software demos)

• Consistent quotas that don’t increase everytime you sneeze

• A collaborative team environment with clear rules of engagement so you can focus on competing with yourself, not your colleagues

• Multiple “Best Places to Work” awards year after year (we’re talking counting them on two hands we also ranked #7 on Glassdoors’s 2024 Top Companies to work for, Small-Midsize Companies list! 🎉)

• Managers that respect and encourage your work-life balance (we’ve got families too!)

• Diverse client segments across the industry from Fast Casual to Fine Dining

• Nearly 2X company growth for the last four consecutive years

We’re looking for senior hospitality tech sales professionals who have previous restaurant operations experience. Our sales team is composed exclusively of former restaurant ops folks (99% FOH) who have left shift schedules, back to backs and backed up grease traps for a second career - the craft of sales.

MarginEdge makes software, but restaurants and being restaurant people is truly at the core of who we are. We know you have to live it to get it - so we don’t hire salespeople and teach them about restaurants. We hire restaurant people and teach them a new craft for the next chapter of their career (with better work hours!).

This is a remote, work-from-home position, but if you're within commutable distance to our HQ in Arlington, VA*, we ask that you come into the office a few times a week. You'll also spend a few days a month calling on restaurants in your area in person—dropping off information, speaking with restaurant owners, trading restaurant war stories, and adding a whole lot of empathy to the conversation. Busting out your retired non-slips to do it is up to you!

*Two blocks from the Ballston metro station, with commuter benefits whether you take Metro or drive.

MarginEdge: Where hospitality meets technology

As a team built by former (and current!) restaurant operators, our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that’s where so many of our team come from (including everyone on our Business Development team), but also because we believe it is just the right way to run a business. We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real-time data.

Our founders share a deep history in both owning and operating restaurants and in building successful tech companies. We are venture-backed and serve 10,000+ restaurants across the US and Canada.

We enable restaurants to make magic while knowing we are doing the same for them.

We have the utmost respect for our clients and because of this, we are unable to hire their current employees.

What type of responsibilities will I have?

• Contact restaurant owners locally and across the country to excite them about our platform and “help us help them.” Our goal is to give restaurant managers and owners daily visibility into their Prime Costs, so there are no surprises at the end of the month.

• Generate your own business (we are making great strides with lead generation, but that will be the gravy - you make your own steak).

• Execute discovery calls or meetings (listen), then a web-based demo (listen some more and talk a little bit).

• Adhere to predefined activity metrics (including calls, emails and visiting restaurants). Note: We have seen what works without a particular product to our buyer, and there will be a 150 phone call per week requirement through the first six months of a job. It’s a call-heavy job, heads up!

• Stay organized because you are serious about using our database platform (Salesforce) every day.

• *Note: if you are local to metro DC, we are asking for a hybrid work experience; a minimum of 3 days in our (totally baller!) office.

What qualifications or skills are required?

•  1 + year of restaurant tech sales experience.

• Admin duties and professional, succinct writing skills are requirements, perhaps higher than in your past restaurant positions. A writing sample will be required.

• Following your career running restaurants, you are open to your next career - a craft different from your previous, but a craft, nonetheless.

• Shifting from restaurant ops to sales, you’re still happy to work hard, and thrilled to be doing it during traditional business hours.

• Respect for process, personalization, and relevance.

• You love being a part of a team. Every day we say, “We win together” (yeah, it sounds corny when we say it, but we say it anyway cause it’s true).

• You love restaurants. Everybody loves restaurants but you really love restaurants.

Nice to Haves:

• You are a former full-service restaurant general manager with 3+ years of experience (bonus points for experience with a national or regional multi-unit restaurant chain).

• From your restaurant experience, you know that sales cures all, and that every minute a manager is in the office is a minute that they are not with staff and/or guests.

• If you do have previous sales experience, you love using a CRM system.

• OK, you don’t have to love it, but you do have to use it!

• You are curious. You are constantly trying to learn and improve in your craft.

• You have a hobby/passion. You love something other than your current job!

• You’re local to the Arlington, VA area.

Show me the money:

Annual compensation for a fully-ramped Business Development Associate is $85,000 - $100,000 per year based on a $60,000 base salary + commission + bonuses, and your commission is uncapped. It takes about 7 months to complete training and reach full productivity to be considered fully ramped.

But wait; there’s more! Of course there are increases in salary and perks, approximately every 18-24 months for several years. Let’s talk!

For the first three months, new hires are compensated with a non-recoverable draw against commissions of $1,500 per month (for a total of $4,500) to assist during your ramp period.

And where do you go from there? The sky's the limit! Our most tenured Reps are making $181k+ at quota. Granted - this takes years and it's not easy, but the potential is always there. Our commission plans are subject to change (but we’ll let you know if/when that happens!).

What’s it like to work for MarginEdge?

Imagine the fun of a great restaurant - surrounded by a team of people (including some that you help to manage!) who care about hospitality, care about quality, and care about each other - then subtract the long nights, weekends, drunk customers at the bar...et voila, MarginEdge!

We work hard, we work fast and we fuel our work with a commitment of transparency from leadership, straight talk and trust between teams. We believe that the best people do their best work when they feel empowered - so whether you are remote or in our office (likely eating a catered lunch from our clients in our baller, brand new penthouse HQ in Ballston) you get to work with your manager to call your shot on what works best for you. Did we mention it has a full commercial kitchen and is walking distance (covered walking, that is) from the metro?

Benefits (Shut the Front Door, They are Amazing)
In order to fuel this rocket ship, we need to build a team as passionate about our work and product as we are. We believe that top talent (that’s you!) should feel deeply connected to their work, appreciated for the time they give to building our organization and have the balance necessary to give their best during work hours and all those after-hours too. We do this by offering a suite of kick ass benefits not only to be competitive and catch the eye of super smart people (that’s you again!) but also provide the foundation for a career you love and a life outside of work you love just as much.

• Unlimited Paid Time Off (and we mean it, we encourage your healthy work life balance!)
• Medical, Dental, Vision, and Short/Long-Term Disability Insurance (preventative care for the win)
• Health Savings Account with employer match (dependent upon your medical plan selection)
• Commuter benefits with employer contribution (excluding limos and helos - for now)
• Generous Life Insurance Plan
• Short- and Long-term Disability
• Company-Paid Holidays
• 401(k) and matching
• Stock Options to buy into everything we are doing to support this industry
• 12-week fully Paid Parental Leave
• Lunch catered twice a week at our HQ in Arlington (we exclusively cater from our clients, too!
• A wellness program that sponsors healthy activities such as step challenges and provides discounts to gyms and fitness classes.

Check out our 100% “Recommend to a Friend” rating from anonymous employee reviews on Glassdoor.

Oh, and our recognition in the Washington Post as a top small businesses to work for in 2021, 2022, 2023 and 2024!

And most important, what our customers think about our work on Capterra and G2 Crowd.

Our Fine Print is Bold: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran, marital, disability status or any other characteristic protected by law. You be you. While we are proudest of our commitment to exceptional culture and creating a truly excellent work environment, we see our benefits as an extension of that belief. Our benefits package is designed to be exceptionally competitive and a reflection of our commitment to a best-in-class workplace for all.