We’re growing quickly and looking for a driven Growth Account Manager to join our team. As a foundational hire on our newly formed Growth Account Manager team, you’ll have the opportunity to make a significant impact. Your success will come from your ability to adapt quickly, experiment boldly, and help shape how we engage our existing client base with new offerings.

As a Growth Account Manager at MarginEdge, you’ll be a key member of the sales team, responsible for increasing our footprint with existing clients by selling additional products and services to compliment the core offering they already have. Specifically, you’ll be selling the Freepour SmartScale by MarginEdge, enabling bar & restaurant operators to dramatically improve their liquor margins, reduce the time it takes to conduct liquor inventory, & give them confidence in their numbers. From prospecting to closing—and everything in between—this role is yours to own. This position requires NO COLD CALLING, as you will only be reaching out to clients who are already customers!

While this position is remote and we are looking at candidates in all major markets across the U.S., strong preference will be given to those who live in the Metro DC/DMV area for those who are able to work in a hybrid capacity, leveraging the benefits of in-office collaboration.

As a team built by former (and current!) restaurant operators, our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that’s where so many of our team come from (including everyone on our Business Development team), but also because we believe it is just the right way to run a business. We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real-time data.

Our founders share a deep history in both owning and operating restaurants and in building successful tech companies. We are venture-backed and serve 10,000+ restaurants across the US and Canada.

We enable restaurants to make magic while knowing we are doing the same for them.

We have the utmost respect for our clients and because of this, we are unable to hire their current employees.

What type of responsibilities will I have?

• Work with existing MarginEdge customers to expand their product offerings.
  Be a quota-carrying rep, responsible for hitting &/or surpassing monthly & quarterly revenue targets.
• Collaborate with Customer Success, Onboarding, and Support teams to ensure a seamless customer experience and continued account growth.
• Help create unique sales collateral and regularly experiment with various value propositions and outreach sequences.
• Maintain a general understanding of Bar & Restaurant Operations & Inventory practices
• Tightly track and manage pipeline, log all activity and outcomes within our CRM system(s) to meet monthly/quarterly goals.
• Utilize Gong to analyze conversations, improve sales effectiveness, and refine messaging.

What qualifications or skills are required?

• 2+ years of experience in inside sales or account management, ideally in a fast-paced SMB environment within Hospitality, Restaurant Tech, or SaaS.
• Ability to make 50+ dials & execute 2-3 demo’s per day
• Proven history of consistently exceeding monthly revenue targets
• Strong phone and email communication skills
• Active listener
• Detail-oriented with excellent organization skills
• Knowledge of Salesforce or other CRM tools
• Skilled in Microsoft Office and/or Google Suite
• Exemplary time management skills & ability to stay focused on task
• A genuine love for restaurants—not just dining in them, but helping them thrive.
• Can successfully work as a team player but maintains ability to self-direct & remain driven while working independently
• Adaptable to change and the ability to thrive in a fast-based environment as we continue to grow and scale our business

Nice to Haves:

• You’ve made the jump from restaurant operations to sales and appreciate the joy of working hard—during traditional business hours. Background as a full-service restaurant GM or AGM (with bonus points if you’ve led teams in multi-unit national or regional brands).
• Experience using MarginEdge or another RMS is preferred, but not required
• Knowledge of Churnzero, Outreach, Gong
• A hobby or passion you love outside of work (we like well-rounded humans).

What’s it like to work for MarginEdge?

Imagine the fun of a great restaurant - surrounded by a team of people (including some that you help to manage!) who care about hospitality, care about quality, and care about each other - then subtract the long nights, weekends, drunk customers at the bar...et voila, MarginEdge!

We work hard, we work fast and we fuel our work with a commitment of transparency from leadership, straight talk and trust between teams. We believe that the best people do their best work when they feel empowered - so whether you are remote or in our office (likely eating a catered lunch from our clients in our baller, brand new penthouse HQ in Ballston) you get to work with your manager to call your shot on what works best for you. Did we mention it has a full commercial kitchen and is walking distance (covered walking, that is) from the metro?

Benefits (Shut the Front Door, They are Amazing)
In order to fuel this rocket ship, we need to build a team as passionate about our work and product as we are. We believe that top talent (that’s you!) should feel deeply connected to their work, appreciated for the time they give to building our organization and have the balance necessary to give their best during work hours and all those after-hours too. We do this by offering a suite of kick ass benefits not only to be competitive and catch the eye of super smart people (that’s you again!) but also provide the foundation for a career you love and a life outside of work you love just as much.

• Unlimited Paid Time Off (and we mean it, we encourage your healthy work life balance!)
• Medical, Dental, Vision, and Short/Long-Term Disability Insurance (preventative care for the win)
• Health Savings Account with employer match (dependent upon your medical plan selection)
• Commuter benefits with employer contribution (excluding limos and helos - for now)
• Generous Life Insurance Plan
• Short- and Long-term Disability
• Company-Paid Holidays
• 401(k) and matching
• Stock Options to buy into everything we are doing to support this industry
• 12-week fully Paid Parental Leave
• Lunch catered twice a week at our HQ in Arlington (we exclusively cater from our clients, too!
• A wellness program that sponsors healthy activities such as step challenges and provides discounts to gyms and fitness classes.

Check out our 100% “Recommend to a Friend” rating from anonymous employee reviews on Glassdoor.

Oh, and our recognition in the Washington Post as a top small businesses to work for in 2021, 2022, 2023 and 2024!

And most important, what our customers think about our work on Capterra and G2 Crowd.

Our Fine Print is Bold: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran, marital, disability status or any other characteristic protected by law. You be you. While we are proudest of our commitment to exceptional culture and creating a truly excellent work environment, we see our benefits as an extension of that belief. Our benefits package is designed to be exceptionally competitive and a reflection of our commitment to a best-in-class workplace for all.